Frequently Asked Questions
Why should I hire a nanny from NW Nannies?
NW Nannies has been meeting the childcare needs of families for over 30 years. Through our in-depth screening procedures and our exemplary matching techniques. we provide you with Nannies who are educated and experienced to care for your children. We get to know your needs, and we will guide you each step of the way. Our thousands of satisfied families are a great source of pride to us. Whether your childcare need is permanent or temporary, you can count on NW Nannies.
How are NW Nannies screened?
We conduct an in depth in-person interview with each nanny candidate. We do a complete personal history of each candidate. We do police and driving checks. We do reference checks, personally speaking with each of the references. All nannies accepted by NW Nannies have recent CPR and First Aid Training. Permanent nannies are all willing to make at least a one-year commitment with a family.
What if things don’t work out with my permanent nanny? Do you offer a replacement policy?
As confident as we are that you and your nanny will be a good fit, sometimes things don’t work out. If you are not completely satisfied, you may request a replacement Nanny within the first 90 days of placement. If we are unable to find a suitable replacement, NW Nannies will provide a prorated refund of our placement fee.
What is a typical permanent nanny job description?
Your NW Nanny will stimulate your children through age appropriate activities. She/he will work with each child, allowing him to achieve his fullest developmental potential. Your nanny will also provide everyday care for the children. She/he will clean up after herself and the children, do the children’s laundry, maintain their bedrooms and play areas. She/he will provide the children with nutritious meals and snacks. She/he will also transport the children to outside activities.
Concerning the household, your nanny will do light housekeeping, dusting and vacuuming. She/he will do errands and grocery shopping. Your nanny will also do some meal preparation for your family. Other household duties are negotiable.
What are a nanny’s typical work hours?
A live-in Nanny works approximately 9-11 hours per work day, with two consecutive days off per week. When the family is out of town for seven or more days, the nanny should have a back-up system to relieve him/her for at least one day every seventh day. When the nanny travels with the family, he/she should be given appropriate time off. A live-out nanny works approximately 8-10 hours per work day, Saturdays and Sundays off with occasional weekend work. If the Nanny stays at home while the parents are out of town, the Nanny should be financially compensated and have a back-up plan similar to a live-in Nanny. If the Nanny travels with the family, she/he should be given appropriate time off.
How long does the process of hiring a permanent nanny take?
Our goal is to find the right match for your family in a timely manner. Depending on your family’s particular needs, the placement process can take anywhere between 2 weeks and 2+ months.
Can I interview as many nannies as I want?
When seeking a full or part time nanny through our placement service, you may definitely interview as many nannies as you need. We want you to be 100% comfortable with your choice. When hiring a temp nanny, the only time interviews are scheduled is for overnights or long-term temps. Otherwise nannies are sent on a first come, first serve basis.
Where do you find your nannies…?
Often, they are referrals from current and former NW Nannies. Nannies choose to work with us because of our excellent reputation in the field. Many of our nannies return to us for replacement positions. All of our nannies have had extensive experience working with young children. Some are recent graduates of teaching and early childhood education programs. Others have worked in the field for years, serving as teachers, nurses and nannies. All are carefully screened.
Do you offer emergency, last minute childcare?
Yes, we do. When our office is closed, our answering service will contact us on weekends and holidays to fill your childcare needs. They will also reach us before and after business hours as late as 9pm and as early as 7am. We do charge a $5 surcharge for this service.
Does NW Nannies offer summer nannies?
Yes, we have summer nannies. Our summer nannies are often college and graduate students who are in the education field. You will go through a similar selection process as when hiring an ongoing nanny. Most summer nannies are available June – mid September.
What are the typical benefits nannies receive?
Besides salary, benefits include social security (employer match), federal and state withholding taxes, one to three weeks paid vacation, three to five paid sick days, health insurance and paid legal holidays. Nannies are reimbursed for use of their own car, or are provided with a car by the family.
What kinds of support do you offer families?
NW Nannies makes regular follow-up calls to all families and nannies. NW Nannies provides technical assistance and guidance to families. NW Nannies assists families in developing personalized nanny job descriptions and contracts. NW Nannies provides tax and payroll assistance.